Shipping

Farmalogic dispatch the majority of both Australian and International orders via Australia Post or TransDirect courier networds. However, we reserve the right to utilise alternative forms of transport at our discretion. Delivery times can be up to 7 days within Australia (or more for some remote Australian locations) and up to 4 weeks for International addresses.

 

Shipping charges are displayed separately at checkout prior to any payment information being transmitted to Farmalogic.

 

Any import duties, customs duties or restrictions incurred by international customers are the responsibility of the customer and are beyond the control of Farmalogic. International customers are advised to check with the relevant authorities in their country before placing an order with Farmalogic.

 

Please allow 1 - 3 working days for dispatch of supplements. Because each saddlery item is hand made, the time from ordering to dispatch will be variable and you will be notified when your order is posted. We cannot guarantee delivery times. 

 

All orders are sent without extra cover/insurance. Farmalogic does not take responsibility for loss, delay or damage in transit by postal/courier services. You may request insurance at your own cost by contacting site administration. If items are returned to us because you did not collect your parcel from the post office/depot for whatever reason you will have to pay postage again. Any return to sender parcels that we receive due to a customer entering an incorrect address during the ordering process will result in you paying for postage again.

 

Free Shipping Terms

Free shipping does not extend to international orders and may not apply to some regional or remote areas. In the case that free shipping does not apply, Farmalogic will contact the purchaser to offer a subsidised fee for freight.

Free shipping of items larger than 5 kg within Australia does not include all PO Boxes and does not include all areas of Tasmania, Western Australia, Northern Territory and some rural areas of Australia. If free shipping does not apply to you, we will contact you after you place your order to offer you a competitive subsidised freight charge. For all shipping enquiries please contact Sharon on 0418 733298.

 

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